De tijd die ik nodig heb om een bestelling voor te bereiden varieert. Voor meer info kijk je bij het item.
Kopers zijn verantwoordelijk voor mogelijke douane- en invoerrechten. Ik ben niet verantwoordelijk voor door de douane veroorzaakte vertragingen.
Neem binnen 14 dagen na levering contact met me op
Stuur items binnen 30 dagen na levering terug
Maar neem alsjeblieft contact met me op als er problemen met je bestelling zijn.
Vanwege de aard van deze items kan ik, tenzij ze bij levering beschadigd of defect zijn, geen retouren accepteren van:
Kopers zijn verantwoordelijk voor de verzendkosten van retouren. Als het item niet in oorspronkelijke staat teruggestuurd wordt, is de koper verantwoordelijk voor de vermindering in waarde.
Information I Collect:
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and accountants. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me:
For purposes of EU data protection law, I, Petra Jansma, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org
It takes between 1 and 5 days to get your order ready for dispatch, depending on how many other orders I have. I try to send everything as soon as possible. Once dispatched, it's difficult to say how quickly your order will be delivered. Sometimes it takes only a couple of days, and sometimes it takes a couple of weeks.
All orders are sent out as Standard without Tracking. However, when you're in Checkout you can opt for Tracked shipping, which costs a bit more.
Normally, orders are delivered within 2 weeks. Sometimes, however, they take a little longer. Unfortunately, I have no control over postal services (I wish I did!). I send out orders as soon as possible, but after that it's up to the postal services to deliver as quickly as possible. I can only start looking for a solution when your order still hasn't arrived after 6 weeks.
No, all fabrics are sold in increments of 10 cm, unless otherwise stated. In the shopping cart a quantity of 1 = 10 cm. A quantity of 2 = 20 cm. A quantity of 10 = 1 meter and so on. When ordering more than 10 cm you'll get one continuous piece.
Because many people want to make a pair of shorts for their baby, or a headband, or scrunchies, so they need only very little fabric.